PowerPoint Presentations: Listening Behavior Course and Tools
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Friday, March 17, 2023, 10:00 a.m.
Return to Course and Tools - Similar to other skills in medicine, listening to the patient is a technique that can be refined. Listening is a key driver in how the patient feels about their experience. In partnership with NRC Health, the Patient Experience Team has compiled evidence based best practices into a toolkit for Providers. These tools are designed to help you demonstrate to the patient that you are listening.
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