Quality Improvement & Patient Safety

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Chief Residents in Quality and Safety: Leading the Journey toward High Reliability at the MEDVAMC

Dr. Disha Kumar, Dr. Angela Rao, and Dr. Kristen Simmons discuss their experience as BCM Chief Residents in Quality and Safety. They describe the characteristics of a high reliability organization (HRO) as well as the chiefs' role in helping the Michael E. DeBakey Veterans Affairs Medical Center become an HRO.